Are the gemstones used in Sevenstone Jewelry real?
Yes! We use high-quality natural gemstones and premium crystals in our designs. Each stone is carefully selected fo...
My package says "Delivered" but I haven't received it. What should I do?
on
Don't worry! Often, couriers mark packages as delivered 1–2 business days before the actual delivery. We recommend ...
What kind of packaging does the jewelry come in? Is it suitable for gifting or resale?
on
Retail orders come beautifully packaged in our signature Sevenstone Jewelry gift boxes, ready for gifting. For whol...
Logistics, Packaging & After-Sales
on
Q6: What kind of packaging does the jewelry come in? Is it suitable for gifting or resale?
A: Retail orders come ...
Can I use your product photos and videos for my own website or social media?
on
If you are an approved Wholesale Member, yes! We provide our B2B partners with high-resolution, unwatermarked produ...
Will your jewelry tarnish or turn skin green?
on
Not at all. Our silver jewelry is crafted from solid 925 Sterling Silver, and our gold pieces feature premium multi...